About us
Your Turn to Talk is a free and confidential support service for everyone in New Zealand. We are here to provide support if you are feeling overwhelmed, misunderstood, or just want someone to listen without judgment.
Who we are
Your Turn to Talk is a free and confidential support service for everyone in New Zealand.
We are a multi-disciplinary and experienced team of clinicians, social workers, and psychotherapists with over 30 years of experience helping people in need.
We are trained and ready to engage in a confidential and objective dialogue with individuals and families who may be struggling with or affected by the present social climate.
Change is possible with commitment and positive support to reach your goals. We will meet you where you are at.
Our services are free and offered without judgment, regardless of your background, circumstances, or beliefs.
We will engage with you in good faith and respect your boundaries, and we expect the same in return. While we may not always be in agreement, a foundation of mutual respect will allow us to support you in moving towards positive change.
Our Values
We believe that everyone should have access to support.
Reach out to us anytime for free, nonjudgmental, confidential services from our team.
A New Zealand where people can receive the support they need regardless of background or circumstances.
To provide confidential and nonjudgmental support free of cost to people in need.
Frequently Asked Questions
Questions and answers
When you contact Your Turn to Talk, you will be connected with an experienced counsellor who will listen and work with you to identify your goals and provide nonjudgmental support to address your needs.
When you reach out, you will speak to one of our counsellors. Our team has over 30 years of experience in providing support to people in New Zealand dealing with issues such as anger management, violence, trauma and substance abuse.
Yes, what you share with Your Turn to Talk is confidential. We maintain strict confidentiality standards. We cannot disclose information about you or what you tell us.
If we suspect child abuse, or maltreatment or imminent danger to either yourself or others, we are legally obliged to take action to ensure public safety.
Your Turn to Talk works with individuals from a wide range of backgrounds and life circumstances. We will not judge you.
Everyone's path to engaging with our services is unique. That being said, our services might be for you if you:
- often feel overwhelmed by anger or frustration
- feel alienated from family, friends, or your community
- feel your beliefs are often misunderstood
- are struggling to find meaning or belonging
- want to speak with someone who will listen without judgment
No, Your Turn to Talk services are free for New Zealand-based individuals.
We are not connected with and will only engage with them if we become aware of an imminent threat to public safety.
The length of your engagement will vary depending on your specific needs. When you are connected with a counsellor, you will work together with them to assess your goals and needs.
If you're not ready to speak with one of our counsellors yet, feel free to bookmark this site and return when you're ready.
You can reach out at any time.